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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mercedes Nevarez

Mercedes Nevarez

November 8, 2024

5  out of  5
rating by Mercedes Nevarez
"Stephanie Herrera was great to work with and made the switch to State Farm quick and easy she helped me with saving some money with getting me the best quote that best fits me! I would recommend Stephanie to help you get started with being insured with State Farm! ☺️ Thanks Steph for your great customer service!"
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Aaron Velarde

November 6, 2024

1  out of  5
rating by Aaron Velarde
"Many difficulties with this agent. Strong regrets choosing this insurance agent"
We responded:
"Thank you for your feedback. I regret to hear about your experience. Upon reviewing your account, I noticed that we have not been in communication for several months. Could you please share the specific challenges you have encountered?"
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Desiree Cruz

November 6, 2024

5  out of  5
rating by Desiree Cruz
"I just switched my insurance to State Farm, and I can already tell this is going to be best coverage I’ve ever had! A big reason for me switching to State Farm was not only the savings, but because Dahlia who assisted me was so amazing! Very professional and has amazing customer service. She’s very thorough with the coverage information and answers all your questions. Definitely recommend State Farm and if possible ask for Dahlia!"
We responded:
"Love to hear it! We work hard to make sure our clients not only get a competitive price, but more importantly, understand how their coverage works! Thank you for your review! :)"
Profile photo of Norman Hernandez

Norman Hernandez

October 21, 2024

5  out of  5
rating by Norman Hernandez
"Always a fantastic experience with the staff. They are incredibly helpful and always take the time to answer my questions in a way that I can easily understand. Their response times are impressive, and I appreciate how they consistently suggest ways for me to save money. Overall, their support has made a significant difference, and I highly recommend them!"
We responded:
"Thank you for your awesome review Norman! We strive to make your insurance experience a unique one. Let us know how we can serve you better! "
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Donovan Watts

October 16, 2024

5  out of  5
rating by Donovan Watts
"Dalia is amazing, would recommend to anyone looking to switch to StateFarm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Judy King

October 4, 2024

5  out of  5
rating by Judy King
"Outstanding service! Stephanie is extremely knowledgeable, helpful, and goes that extra mile. Highly recommend. Well done!"
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Juan Rodriguez

July 12, 2024

5  out of  5
rating by Juan Rodriguez
"Excelente servicio Me gusto la covertura - precio que me ofrecieron Gracias"
We responded:
"Muchas gracias por tomarse el tiempo para dejarnos una reseña. Apreciamos sinceramente sus amables palabras y su apoyo!"
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Luis Arras

July 10, 2024

5  out of  5
rating by Luis Arras
"Mrs Dalia help me out fast and easy save me lots of money and have a great shopping experience thank you so much now i can be cover every where i go"
We responded:
"I am so glad to read this Luis! We are always excited to save our clients money, but nothing makes us more excited than to know our clients have fantastic coverage and do not have to worry about being covered! "
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Darius Ellison

June 18, 2024

5  out of  5
rating by Darius Ellison
"Reymundo aka "Big Play Rey" is an AWESOME agent. He is professional, knowledgeable and has a Great attitude!"
We responded:
":D love to read that! Rey takes a lot of pride in what he does and who he gets to do it for! Glad he could take care of you so well! "
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Karina Moreno

June 13, 2024

5  out of  5
rating by Karina Moreno
"I am so happy to be part of this State Farm family. I moved out of El Paso and recently came back to town, and I immediately reached out to Stephanie so she could help me pick the best insurance for my vehicle. Stephanie has always been so helpful to my family and me. She always goes above and beyond to make sure my experience is the best. I am very grateful for all she does for my family and myself."
We responded:
"Welcome back Karina! It's great to have you back with our agency! I am so glad Stephanie helps you feel right at home and we are honored to assist you and your family! We look forward to many more years of calling ourselves your State Farm agents!"
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Alfredo Lopez

June 11, 2024

5  out of  5
rating by Alfredo Lopez
"Stephanie is always very helpful and willing to assist. She provides the information requested promptly and is very knowledgeable. Overall great experience."
We responded:
"Thank you for your kinds words Mr Lopez! We want to ensure you receive remarkable service whenever you need us! "
Profile photo of Margaret Daniell

Margaret Daniell

June 7, 2024

5  out of  5
rating by Margaret Daniell
"State Farm Agency under Robert Truax and his team are reliable , efficient and caring. I appreciate all of them and especially Vedalia. She really is efficient and tends to your needs timely. Thank you. You are an asset to your Employer abd the Agency. I would recommend them for your insurance needs. Margaret Daniell."
We responded:
"Thank you so much for those kind words Margaret! We have been honored to help you and your husband with all your insurance needs. We really do strive to make you feel at ease and feel take care of. Thank you for being one of our most loyal customers! "
Profile photo of Loly Peralta Matus

Loly Peralta Matus

June 4, 2024

5  out of  5
rating by Loly Peralta Matus
"Necesitaba una cotización y Dalia me atendió de manera profesional desde el principio. Tenía algunas dudas que fueron aclaradas de manera oportuna. Su trato fue siempre amable. La recomiendo ampliamente."
We responded:
"Que gusto saber que Dalia le pudo ayudar de manera profesional y que todas sus dudas e preguntas fueron aclaradas sin ningún problema! Bienvenida a la familia de State Farm! "
Profile photo of Jonathan Arreola

Jonathan Arreola

June 3, 2024

5  out of  5
rating by Jonathan Arreola
"Me dieron un servicio muy atento y amable."
We responded:
"¡Gracias por tu reseña! Nos esforzamos por asegurarnos de que nuestros clientes reciban un trato amigable e atento! "
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Rafael Duarte

May 23, 2024

5  out of  5
rating by Rafael Duarte
"Juan Lara helped me in deciding what insurance to go with. Had Progressive & GEICO. But after reviewing what each one covers. I went with State Farm. If I have any issues, I know Juan will be there to help resolve them. Highly recommend him."
We responded:
"Mr Duarte, thank you so much for trusting Juan and my agency with your needs. We worked hard to make sure we were providing you great coverage and competitive rates! We look forward to being your State Farm agency for years to come"
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jeremiah

May 20, 2024

5  out of  5
rating by jeremiah
"Juan Lara was very helpful and dedicated with helping me very great asset"
We responded:
"Thank you for this review Jeremiah! I am so glad to hear your experience with Juan was a great one! We look forward to being there for you when life happens!"
Profile photo of Sandy Stearns Kessler

Sandy Stearns Kessler

May 17, 2024

5  out of  5
rating by Sandy Stearns Kessler
"Thank you Kim for all your help! You were very thorough, professional and caring. I have been in many areas of customer service for 40+ years. It is so hard to find great service these days but, YOU did an excellent job! - Thank you!"
We responded:
"Thank you for those kind words Sandy! Kim was very touched to read your review and its these type of reviews that reassure us that all the hard work we do for our clients does not go unnoticed. We are so happy to be able to provide you with remarkable service!"
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Summer Hammond

May 16, 2024

5  out of  5
rating by Summer Hammond
"Reymond, there are not enough words to express the amount of appreciation we have for your amazing service and dedication! You went above and beyond, and we are forever grateful for the amount of savings switching to your company. Thank you for handling all the communication with our ex companies, making it an easy transition. Your professionalism deserves notice."
We responded:
"Thank you for your kind words Summer! Rey was excited to read what a remarkable experience you had with him and he was flattered by all the nice things you said! There is no better feeling for us than getting to see the fruits of our labor. We look forward to being there for you when life happens! "
Profile photo of Rebecca Mendoza

Rebecca Mendoza

May 8, 2024

5  out of  5
rating by Rebecca Mendoza
"Stephanie was very helpful in getting my insurance needs up to date to keep my business running smoothly. I was on a tight deadline to update my insurance and she helped me get up to date on time. I highly recommend especially for business insurance needs."
We responded:
"Thank you for your review, Rebecca! I am so glad to read Stephanie was able to help accommodate your time frame! We understand those tight timelines, especially when it involves a business! We are so glad you are part of our State Farm family"
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ray-ray Avila

May 7, 2024

5  out of  5
rating by ray-ray Avila
"Great costumer service Juan was really helpful and very knowledgeable. I would highly recommend him to family and friends."
We responded:
"Thank you so much for your review! Juan has a passion for helping our community out, one phone call at a time! We look forward to being there for you when life happens! "
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Nick Ortega

April 25, 2024

5  out of  5
rating by Nick Ortega
"Stephanie did a great job explaining all my options and getting me the exact coverage I needed. I highly reccomend Robert Truax State Farm for all you insurance needs."
We responded:
"Thank you for your review Nick! We are so glad Stephanie found something for you that fir your needs! We are thankful you are part of our State Farm family! "
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Samuel Stanley

April 11, 2024

5  out of  5
rating by Samuel Stanley
"Had the pleasure of working with Juan Lara. He listened to my needs and found me the perfect policy. Happy to be back to state farm!"
We responded:
"State Farm is glad to welcome you back Stanley! I am glad Juan was able to assist you and get you the policy that fit your needs! We look forward to being there for you when life happens!"
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Maria Conde

April 4, 2024

5  out of  5
rating by Maria Conde
"Excelente customer service. Satisfied with the service"
We responded:
"Thank you Maria! We strive to provide our customers with exceptional service! "
Profile photo of Danielle Melgoza

Danielle Melgoza

April 3, 2024

5  out of  5
rating by Danielle Melgoza
"Stephanie was a great help! Very professional and patient , she got us the best rate possible for our family auto insurance ! Highly Recommend !"
We responded:
"Thank you for your review Danielle! I am so glad Stephanie was able to find you a great rate with great coverage! We look forward to being there for you when life happens!"
Profile photo of Tonn Tonn

Tonn Tonn

March 26, 2024

5  out of  5
rating by Tonn Tonn
"My experience with Dalia from State Farm has always been excellent. Everytime I need anything or have a question, I call ask for her and she is always eager to help me. Great customer service from her. GREAT Agent! Always with a great Attitude. Thank you Dalia for always helping me, very much appreciated."
We responded:
"Thank you for your review Mr Licon! We have been honored to assist you with your insurance needs for the last few years and we look forward to continuing to be there for you! "