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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Angelica Reyes Salazar

March 7, 2023

1  out of  5 rating by Angelica Reyes Salazar
"Horrible customer service. State farm train your people!! They are all horrible customer service agents whether you walk in or call in. Unfortunately the agent owns his business or office and he can let them get away with anything. I told her i was calling corporate and she was like go right ahead because obviously they can be rude and horrible and nothing will happen to them. What a shame. Want horrible customer service? Go here you’ll get alot of that. 🫤🤷🏻‍♀️ RESPONSE TO MR. Truax: And of course I will respond to Mr Robert of course it’s easy to reply adding blame to “my lack” to give the payment but thats all because your staff never does the job I called more than once to try to give the payments your lazy staff never took it or forgot. Your lazy and rude. Its easy to blame the customer and give excuses for your lack of leadership. What a shame that you carry State Farm’s name with such disregard and unprofessionalism.. like I said here he shows how “professional” he really is blaming some one else for his lazy staff.. for shame."

Laila Rajabi

February 24, 2023

5  out of  5 rating by Laila Rajabi
"Such great customer service which is hard to find now in EP. Always friendly and takes care of my business right away. Super grateful."

Pam Townsend

February 22, 2023

5  out of  5 rating by Pam Townsend
"Angela was very professional and helpful with all my questions. She was very knowledgeable about her job. She was very polite and friendly. It was so refreshing to be able to call about my mother’s policy and being able to get answers. Most providers will not give out information and help you unless you are the actual person. My experience with Angela was a100% a positive experience. Also I would like to thank Dalia for be so helpful also. Pamela Townsend"

Samuel R Aguilera

February 22, 2023

5  out of  5 rating by Samuel R Aguilera
"Miss Dalia is truly an asset to your company. She is attentive, kind and knowledgeable. Most of all, She listened to what I needed for GMC Truck. Thank you State Farm for having a person like her."

Lulu Medina

January 6, 2023

5  out of  5 rating by Lulu Medina
"Dalia help me with my auto policy she was great and fast with an amazing customer service. Thank you Dalia!:))"

Rocio Chavez

January 5, 2023

5  out of  5 rating by Rocio Chavez
"Dalia has been such a big help and doesn’t mind answering the million of questions that I had! She truly wants to help and if you’re going to use State Farm make sure you go with Dalia! She truly goes out of her way to explain everything to you, and most importantly she is patient! If I could give more stars I would! Thank you Dalia! ☺️"

Heaven bailey

December 30, 2022

5  out of  5 rating by Heaven bailey
"Quick and helpful service when our windshield cracked traveling for vacation!"

Victor Chavez

December 25, 2022

5  out of  5 rating by Victor Chavez
"Vary professional and very nice personal outstanding prices ."

Susy Lester

October 11, 2022

5  out of  5 rating by Susy Lester
"The best Insurance Plus they have the best assistance. Stephanie 🍂🍁🦋🌻🌾🧡🍁💛 and all the people working on there 🍂🦋🌻🌾🧡🍁💛🍂🦋🌻🌾🧡🍁💛"

Amanda Saldutti

September 29, 2022

1  out of  5 rating by Amanda Saldutti
"I got a call from this office asking if I was still interested in renter's insurance and told them I had never inquired about that. After that call I received an email stating my new policy information for renters insurance, which also resulted in money taken out of my account for this policy. I contacted this company IMMEDIATELY after noticing this happened, I was not contacted until the next day AFTER business hours with Robert stating how he doesn't see how someone got my information and it was pretty much not possible, in a way accusing me of lying about the situation. Since then, It has been a disaster trying to get my money refunded through this location. They finally sent the check but it went to an address I no longer live at, after giving the girl my new address a couple weeks ago. I still have no check, and there is no notes about the new address so I must have "talked to another office". This location is terrible at communication, and professionalism, I do want to thank Stephanie from this office though, because after all this mess she relayed thorough info and says she will be in touch with me on a follow-up. Normally, I would never write a negative review, but this has been one negative after another with this location.--I have had a month to figure it out who had done this. I notice this office likes to push blame everywhere else instead of having effective communication. Reviews are supposed to be honest and I was, I didn't fabricate. Unfortunately I cannot respond to you, but I am still waiting for your call from the 31st, if you would like to call. Have a great day."

rosario jimenez

September 27, 2022

5  out of  5 rating by rosario jimenez
"(Translated by Google) Excellent, personal and the best always with a disposition towards the client 😉 (Original) Excelente, personal y lo mejor siempre con una disposición hacia el cliente 😉"

Nancy Lugo

September 5, 2022

1  out of  5 rating by Nancy Lugo
"Havent been called back for insurance quote. Another agency Statefarm Dolores advised me to callback and be added to a family members insurance. The family member called, left vm no callback. Got a ticket for no insurance 😑. Since Michelle left to Arturo taking over and now this one its endless issues. My insurance got cancelled when Arturo left because his reps didnt update my card info smh, and now need insurance and here I go again with the unprofessionalism of not returning calls, or getting emailed quotes. And just as an FYI, I was told by your rep I could get insurance and why I was pending a callback. No offense but get your story right before replying. I called another rep to get a second opinion not because you all couldn't get me insurance. Anddddd no cbs or being told we will help you when the action doesnt show is unprofessional. I should have got a cb like I was advised and or emailed my quote. My other family member didnt even get a cb and fyi was told I can get insurance by your agency, you should call me back rather than assuming things."

Seiry Nayeli

August 19, 2022

5  out of  5 rating by Seiry Nayeli
"Dalia was very knowledgeable, fast and efficient. It was no hassle to switch over and she helped me get a lower cost with additional coverage! I had a question when I left, I texted the number on her card and she responded promptly. It was a nice gesture to welcome me to the State Farm Family 🫶"

Azelea Bueno

August 2, 2022

5  out of  5 rating by Azelea Bueno
"The service was very fast and the representatives I spoke to were always very kind and helpful!"

Ida Munoz

June 24, 2022

5  out of  5 rating by Ida Munoz
"Anahi is very well knowledged. Answered all my questions and very friendly and respectful.. the other young ladies were also very friendly and helpful..i will recommend..."
Profile photo of Graciela Zavala

Graciela Zavala

March 16, 2022

5  out of  5 rating by Graciela Zavala
"What I like about State Farm as a company is that as soon as you report an accident they start the ball rolling finding you a place to fix your your car finding you a rental, you don’t have to worry about it. As a local office I love my Stephanie she is always giving the extra and patiently helping even when I’m stressing. I know I can always count on her when needed"

Anahi Yanez

February 2, 2022

5  out of  5 rating by Anahi Yanez
"I've been with State Farm for a while and every time I need to add a policy or do any changes Dalia goes out of her way to help me get the best quotes in home and car insurance. She's always happy to help and I appreciate everything she's done for me!!"

Maryssa Escobar

February 2, 2022

5  out of  5 rating by Maryssa Escobar
"Definitely a 10/10! Stephanie Herrera is incredibly knowledgeable & definitely takes care of her customers"

Andrew Chavez

December 2, 2021

5  out of  5 rating by Andrew Chavez
"Dalia is heaven sent!✨ Super responsive, professional, and explained everything with great detail and no confusion. She took great care of me and made the process a million times less stressful !"

Andre K

November 10, 2021

5  out of  5 rating by Andre K
"Dalia was awesome! Getting insured was quick & simple. best of all, the quote was great. I highly recommend stopping by"

Patricia Lea

September 17, 2021

5  out of  5 rating by Patricia Lea
"Amazing job been on the phone for 2 days getting quotes answering surveys just to get quotes my brother recommended State Farm within minutes I had a great quote. Thank you State Farm for your professionalism and great service."

Sylvia B

August 22, 2021

5  out of  5 rating by Sylvia B
"Robert Truax and his staff care for their clients. Mr. Truax personally looked into my claim and helped me quickly resolve it. I highly recommend their services."

Karla Arellano

August 8, 2021

5  out of  5 rating by Karla Arellano
"Dalia was an amazing help to me as well as my brother. I'm so happy I switched over cause she got me a great price for the coverage I now have."

Elisa Holguin

July 23, 2021

5  out of  5 rating by Elisa Holguin
"Dalia was amazing she had my proposed quote very fast and was very efficient. She explained everything in detail and was very professional. Thank you Dalia for the wonderful customer service."

Amanda Martinez

March 18, 2021

5  out of  5 rating by Amanda Martinez
"Great place! Very affordable insurance and very friendly staff. Highly recommend them. Y’all seriously these folks are here for you no matter what! Stop looking and just go here!"