State Farm® Insurance Agent Robert Truax
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Denise Serrano
November 8, 2025
"Everyone is so helpful and patient with our insurance needs/issues. They go the extra mile to make sure their customers are taken care of."
Michael Blough
November 5, 2025
"Dalia called me today and said she could lower the deductible amounts on my auto policy and could reduce my premiums by about 33%. Of course I said yes. It’s not the first time Dalia or Robert have helped me and my family. They provide all of our insurance needs - home and auto - and also do the same coverages for our son. Great to work with."
Ana Martinez
November 4, 2025
"100% 5 Star to Kimberly…! She went above and beyond to guide and help me in all my questions and situations I had…! Her kindness patience and friendliness made the process go worry free…! I truly appreciate ALLLL you’ve done Kimberly 🥰 blessings…!"
Pablo Villegas
October 20, 2025
"Muy buena atención. Dalia Argueta y su equipo me ha ayudado bastante con dudas y cotizaciones de manera profesional y clara. Muy buen servicio al cliente!"
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Dalia Argueta te brindo atención profesional y clara. Seguiremos esforzándonos para ofrecerte el mejor servicio al cliente. ¡Esperamos poder ayudarte nuevamente pronto!"
Ra Ph
October 7, 2025
"I had a great experience working with Luis! He was easy to reach, responded quickly, and made the entire process of switching my auto insurance from another state smooth and stress-free. He also helped me get set up with renter’s insurance. Luis is professional, knowledgeable, and excellent with follow-up. Highly recommend!"
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Luis made your insurance transition smooth and stress-free. We appreciate your trust and are always here to help with any of your insurance needs."
Pedro Rodriguez
October 2, 2025
"I am impressed with Kimberly knowledge and professionalism. She helped me with my auto and home insurance needs. With facts [reasonable prices], She convinced me to come back to State Farm and the transition was very smooth."
"Thank you so much for your kind words! We're thrilled to hear that Kimberly provided you with knowledgeable and professional service, and that she made your transition back to State Farm smooth and easy. We appreciate your trust and look forward to continuing to assist you with your auto and home insurance needs. If you ever have any questions, please don't hesitate to reach out!"
Clau Acosta
September 29, 2025
"Dalia immediately assisted with my concern while on the phone."
"Thank you for your kind words! We're glad to hear that Dalia was able to assist you promptly and effectively. We appreciate your feedback!"
michael mtz'
September 29, 2025
"Great service! I needed a quote on a late Saturday night for a car I was buying at the dealership and Dalia answered and delivered nothing but the best customer service. Thank you!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Poetik Justiz
September 18, 2025
"Luis M. Really helped me out whe I was refused reimbursement for a tow even when I was covered, he found their mistake and made it right. Thank You! If you need anything resolved speak to this man, he actually cares."
"Thank you so much for your kind words! We're thrilled to hear that Luis was able to assist you and get everything resolved. We’re proud to have team members who truly care and go the extra mile for our clients. If you ever need anything else, don’t hesitate to reach out!"
Jovanne Rubio
September 15, 2025
"Excelente servicio en lo personal los mas rapidos y amables que e tenido como agente de seguro, en especial Dalia me respindio todas mis dudas y me dio la mejor quota!!! Super recomendados"
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Dalia y todo nuestro equipo pudieron brindarte un servicio rápido, amable y con la mejor atención. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por recomendarnos y confiar en nosotros!"
Alexis Zavala
September 10, 2025
"Dalia was amazing she helped me save on my car and home insurance she was so patient and made sure I understood everything step by step. Thank you so much Dalia!"
Justine Salas
September 5, 2025
"Dalia was such a great help with my car insurance! She made the whole process quick and easy, explained everything clearly, and was super nice the entire time. I really appreciate her patience and friendliness highly recommend!"
"Thank you for your wonderful feedback! We're so glad to hear that Dalia made your car insurance process quick, easy, and clear. Your kind words about her patience and friendliness mean a lot to us. We truly appreciate your recommendation!"
Becca P
September 4, 2025
"Thank you Dalia for your service. You are such a knowledgeable young lady. Very professional and super polite. Thanks again. I will recommend to everyone I know. ❤️❤️👏👏🌻🌻"
"Thank you so much for your kind words! We're thrilled to hear that Dalia provided you with knowledgeable and professional service. Your recommendation means a lot to us. We look forward to assisting you and your friends again in the future! "
MJ O
August 30, 2025
""I'm so grateful for the team at Robert Truax State Farm! They went above and beyond to help me during Labor Day weekend when most places were closed. Their professionalism and care really stood out. Highly recommend!""
"Thank you so much for your kind words! We're thrilled to hear that our team at Robert Truax State Farm was able to assist you during Labor Day weekend. Providing exceptional service and support when it matters most is our top priority. We truly appreciate your recommendation and look forward to helping you again in the future!"
Karen Pineda
August 16, 2025
"Luis Meraz went above and beyond to help me with my claim process and made sure I had a rental car while my vehicle is being repaired. The process was smooth and stress-free thanks to his professionalism and clear communication. I really appreciate how responsive and helpful he was. I highly recommend [Luis Meraz, ( Robert Traux). if you ever need assistance with your claim or rental car"
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Luis Meraz provided you with exceptional service and made your claim process smooth and stress-free. We’ll be sure to pass along your compliments to Luis. If you ever need assistance in the future, don’t hesitate to reach out. We truly appreciate your support!"
Northman
August 16, 2025
"Talked to numerous people in that office all day they will call me back and feeling me different information none are on the same page like they don’t know what they are doing, State Farm themselves messed my bill up then sent me a refund check which they took back after telling me to deposit which overdrafted my account very unprofessional office and company will never use them again ."
"We are sorry you feel that way, however, we stand by the information that was relayed to you. You were refunded the right amount as your bills were past due. As we advised you today, you can contact our corporate offices to discuss your grievance. All bills, payments, and refunds for your account are accessible for you to view. Hopefully you find a company who suits your needs better. "
Beth Kuzma
August 15, 2025
"Kimberly Aguilar was wonderful. Her genuine attitude, professionalism, and friendliness had me resigning with State Farm after a long hiatus. I turned down over 15 insurance agents immediately after speaking with Kimberly! A wealth of knowledge and her true commitment to helping me is not the norm in customer service these days. Thank you Kimberly! You helped me get piece of mind when it comes to my insurance needs.🏆🏅"
"Thank you so much for your heartfelt review! We're delighted to hear that Kimberly Aguilar’s genuine attitude, professionalism, and dedication made such a positive impact on your experience. It means a lot to know she helped you find peace of mind with your insurance needs. We’ll be sure to share your kind words with Kimberly. Thank you for choosing State Farm again—we look forward to serving you for years to come!"
Mark lopez
August 12, 2025
"Agent Samuel pulled my credit report for an insurance quote without my permission or a business need to know. When I reached out to their customer support because they would not assist me, I was informed that my credit report was attained for the purpose of purchasing auto insurance with them. I DID NOT authorize agent Samuel or State Farm to do that 😡That may be in violation of the FCRA. How does State Farm expect we the consumers to trust them with our all of our personal and very sensitive information if an agent can unethically pull credit for a sale😔 I will also be contacting the BBB. However, I doubt anything will be done to address this matter🙄"
"Thank you for bringing this important concern to our attention. We take your privacy and the handling of your personal information very seriously, and we sincerely apologize for any distress or inconvenience this situation has caused you. Please understand that when evaluating an application for auto insurance, State Farm reviews a person’s driving record along with a variety of other information, including certain elements of credit history where permitted by law. This information is used as part of our overall risk assessment to help provide fair and accurate pricing. State Farm requests the same information from all new applicants for auto insurance and periodically from existing customers to ensure consistent and equal treatment. Exceptions may be considered in cases of extraordinary life events. We also want to assure you that we are required to comply with all applicable laws, including the Fair Credit Reporting Act (FCRA), and must obtain proper authorization before accessing credit reports. "
Luis Arras
August 11, 2025
"Mrs Dalia help me out fast and easy save me lots of money and have a great shopping experience thank you so much now i can be cover every where i go"
"I am so glad to read this Luis! We are always excited to save our clients money, but nothing makes us more excited than to know our clients have fantastic coverage and do not have to worry about being covered! "
Eric
July 25, 2025
"I needed a better insurance rate so I came to State Farm. I was helped by Dalia who was very professional and helpful through the process. She answered all my questions regarding policies and the coverage I was getting. Really suggest getting help from her she’s quick to get it done!"
"Thank you so much for your kind words! We're glad to hear that Dalia provided professional and helpful service and made the process quick and easy for you. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"
Jesse Hernandez
July 24, 2025
"Kim was absolutely amazing!!! She made the process for me adding my vehicle to the insurance the smoothest process ever, she left out no details at all and was so great with any questions I had. She had the most positive attitude!"
"Thank you so much for your wonderful feedback! We're thrilled to hear that Kim made adding your vehicle to your insurance such a smooth and positive experience. She truly cares about providing detailed support and making sure all your questions are answered. We'll be sure to pass along your kind words to her! If you need anything else, we're always here to help."
Brice Jackson
May 27, 2025
"Easy to enroll with flexible customer service."
"Thank you for your positive feedback, Brice! We're glad to hear that you found the enrollment process easy and appreciated our flexible customer service. Your satisfaction is our priority, and we’re here to assist you whenever you need. If you have any more suggestions or need further assistance, feel free to reach out!"
Sarah Ava
May 15, 2025
"Dalia helped me get the best quote for coverage on my vehicle. She worked fast. Truly appreciate her for the work she did for me and last minute at that!"
"Thank you so much for your kind words! We're thrilled to hear that Dalia was able to assist you in finding the best quote for your vehicle coverage, especially on short notice. We appreciate your recognition of her hard work and efficiency. If you need any further assistance or have any questions in the future, don’t hesitate to reach out."
Alexa Dominguez
April 30, 2025
"Dalia has been an amazing agent! We have been with State Farm for years and we love her! She is always available to answer our questions and makes sure we get the best possible rates."
"Thank you so much for your wonderful review! We're thrilled to hear that Dalia has been able to provide you with such excellent service over the years. It's always our goal to ensure our clients feel supported and informed, and we're glad to know that Dalia has made a positive impact on your experience with State Farm. If you ever have any more questions or need assistance, please don't hesitate to reach out. We appreciate your loyalty!"
Blanca Rivera
April 22, 2025
"Samuel was very nice, respectful & understanding. He was a great help!"
"Thank you for taking the time to share your positive experience! We're delighted to hear that Samuel was able to assist you with kindness and understanding. Providing excellent service is our top priority, and we're glad he made a great impression. If you need any further assistance, please don't hesitate to reach out. We appreciate your feedback!"