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State Farm® Insurance Agent Robert Truax

Rating: 4.8 stars out of 5 (86 reviews)

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What our customers say about us...

Susy Lester

October 11, 2022

5  out of  5
"The best Insurance Plus they have the best assistance. Stephanie 🍂🍁🦋🌻🌾🧡🍁💛 and all the people working on there 🍂🦋🌻🌾🧡🍁💛🍂🦋🌻🌾🧡🍁💛"

Amanda Saldutti

September 29, 2022

1  out of  5
"I got a call from this office asking if I was still interested in renter's insurance and told them I had never inquired about that. After that call I received an email stating my new policy information for renters insurance, which also resulted in money taken out of my account for this policy. I contacted this company IMMEDIATELY after noticing this happened, I was not contacted until the next day AFTER business hours with Robert stating how he doesn't see how someone got my information and it was pretty much not possible, in a way accusing me of lying about the situation. Since then, It has been a disaster trying to get my money refunded through this location. They finally sent the check but it went to an address I no longer live at, after giving the girl my new address a couple weeks ago. I still have no check, and there is no notes about the new address so I must have "talked to another office". This location is terrible at communication, and professionalism, I do want to thank Stephanie from this office though, because after all this mess she relayed thorough info and says she will be in touch with me on a follow-up. Normally, I would never write a negative review, but this has been one negative after another with this location.--I have had a month to figure it out who had done this. I notice this office likes to push blame everywhere else instead of having effective communication. Reviews are supposed to be honest and I was, I didn't fabricate. Unfortunately I cannot respond to you, but I am still waiting for your call from the 31st, if you would like to call. Have a great day."

rosario jimenez

September 27, 2022

5  out of  5
"(Translated by Google) Excellent, personal and the best always with a disposition towards the client 😉 (Original) Excelente, personal y lo mejor siempre con una disposición hacia el cliente 😉"

Nancy Lugo

September 5, 2022

1  out of  5
"Havent been called back for insurance quote. Another agency Statefarm Dolores advised me to callback and be added to a family members insurance. The family member called, left vm no callback. Got a ticket for no insurance 😑. Since Michelle left to Arturo taking over and now this one its endless issues. My insurance got cancelled when Arturo left because his reps didnt update my card info smh, and now need insurance and here I go again with the unprofessionalism of not returning calls, or getting emailed quotes. And just as an FYI, I was told by your rep I could get insurance and why I was pending a callback. No offense but get your story right before replying. I called another rep to get a second opinion not because you all couldn't get me insurance. Anddddd no cbs or being told we will help you when the action doesnt show is unprofessional. I should have got a cb like I was advised and or emailed my quote. My other family member didnt even get a cb and fyi was told I can get insurance by your agency, you should call me back rather than assuming things."

Seiry Nayeli

August 19, 2022

5  out of  5
"Dalia was very knowledgeable, fast and efficient. It was no hassle to switch over and she helped me get a lower cost with additional coverage! I had a question when I left, I texted the number on her card and she responded promptly. It was a nice gesture to welcome me to the State Farm Family 🫶"

Azelea Bueno

August 2, 2022

5  out of  5
"The service was very fast and the representatives I spoke to were always very kind and helpful!"

Ida Munoz

June 24, 2022

5  out of  5
"Anahi is very well knowledged. Answered all my questions and very friendly and respectful.. the other young ladies were also very friendly and helpful..i will recommend..."
Profile photo of Graciela Zavala

Graciela Zavala

March 16, 2022

5  out of  5
"What I like about State Farm as a company is that as soon as you report an accident they start the ball rolling finding you a place to fix your your car finding you a rental, you don’t have to worry about it. As a local office I love my Stephanie she is always giving the extra and patiently helping even when I’m stressing. I know I can always count on her when needed"

Patrick Estrada

February 24, 2022

5  out of  5
"I want to thank Kimberly for helping understand and realizing how much I've been missing out on with my State Farm insurance. I never knew how much State Farm can not just save me $ but be able to help me and my family. Thank you so much Kimberly for not just providing me with great information but listening and treating me like I'm family. I will definitely let my family and friends know where to go and who to talk with so they can be taken care of as well. Appreciate your help Kimberly!"

Anahi Yanez

February 2, 2022

5  out of  5
"I've been with State Farm for a while and every time I need to add a policy or do any changes Dalia goes out of her way to help me get the best quotes in home and car insurance. She's always happy to help and I appreciate everything she's done for me!!"

Maryssa Escobar

February 2, 2022

5  out of  5
"Definitely a 10/10! Stephanie Herrera is incredibly knowledgeable & definitely takes care of her customers"

Andrew Chavez

December 2, 2021

5  out of  5
"Dalia is heaven sent!✨ Super responsive, professional, and explained everything with great detail and no confusion. She took great care of me and made the process a million times less stressful !"

Andre K

November 10, 2021

5  out of  5
"Dalia was awesome! Getting insured was quick & simple. best of all, the quote was great. I highly recommend stopping by"

Patricia Lea

September 17, 2021

5  out of  5
"Amazing job been on the phone for 2 days getting quotes answering surveys just to get quotes my brother recommended State Farm within minutes I had a great quote. Thank you State Farm for your professionalism and great service."

Sylvia B

August 22, 2021

5  out of  5
"Robert Truax and his staff care for their clients. Mr. Truax personally looked into my claim and helped me quickly resolve it. I highly recommend their services."

Karla Arellano

August 8, 2021

5  out of  5
"Dalia was an amazing help to me as well as my brother. I'm so happy I switched over cause she got me a great price for the coverage I now have."

Elisa Holguin

July 23, 2021

5  out of  5
"Dalia was amazing she had my proposed quote very fast and was very efficient. She explained everything in detail and was very professional. Thank you Dalia for the wonderful customer service."

Amanda Martinez

March 18, 2021

5  out of  5
"Great place! Very affordable insurance and very friendly staff. Highly recommend them. Y’all seriously these folks are here for you no matter what! Stop looking and just go here!"

Amber Yobbagy

March 2, 2021

5  out of  5
"Robert Truax made feel very comfortable with my choice of going with State Farm & definitely feel insured! He’s extra cool and down to earth. He explained every detail what I was paying for and even made scenarios of what could happen and how he and his team would have my back. I was a little nervous because I’m under 25 and first time buyer so I was scared of the pricing but we did a virtual meeting and on top of that still explained and made sure to get my questions out. As of now I’m really happy with my choice 😎 thanks Robert!!"

Angie Fernandez

January 4, 2021

5  out of  5
"State Farm with Robert Truax has excellent service. Robert was always just a text or phone call away. He was very caring and professional. I really recommend Robert Truax-State Farm"

Eliasar Villarreal

November 2, 2020

5  out of  5
"My experience with Anahi G was stupendous not only did she answer all my questions but she did it in a charismatic way. She made me feel secured not only for myself but also for my family. All in all her experience and knowledge where phenomenal, I couldn’t have chosen a better person to protect my future and my family."

Kathleen Hernandez

November 2, 2020

5  out of  5
"Definitely a great experience! The customer service that Dalia provides is always great. Dalia always makes my experience exceptional & answers all my questions. Dalia will take the time to sit down with you and explain all the options StateFarm can offer, as well as explain ways you could save more on insurance. I definitely recommend StateFarm & Dalia! Thank you Dalia for your hard work & dedication :D"

David Carbajal

October 13, 2020

5  out of  5
"This is my first time in a insurance company and I am really comfortable with the service and attention of the workers. Specially with Jasmin Ontiveros, who has been really professional and always h willing to help if you have question and doubts. I would always recommend this company to anyone."

Brianne Gonzales

October 12, 2020

5  out of  5
"Ah-may-zing service! Dalia A. has been absolutely awesome. We were in desperate need of car and house insurance, and she was able to help us quickly and easily! Our payments are so much more affordable than what we were paying before at a different agency. Highly recommend working with her!"

Jennifer Baeza

October 12, 2020

5  out of  5
"I found this office last minute and by chance. So glad I did. Having this specific office taking care of me is amazing , but the real bonus is being a part of a new family and gaining a forever friend, Dalia Argueta. Best agent I have ever had and could ever ask for."