State Farm® Insurance Agent Robert Truax

"Just wanted to say a big thank you to Ms. Dalia Argueta. She provides me with exceptional customer service any time I need something done or have questions about my car insurance. She is attentive, easy to talk to, helpful & responsive. I appreciate her always being to help & get whatever I need done."

"Dalia was so helpful in getting me the plan i needed. :)"

"Excelente atención, especialmente adaptada a nuestras necesidades. Desde la póliza de auto, vivienda, hasta seguros de vida y salud, siempre he recibido una orientación clara y completa en cada paso del proceso. La representante Dalia ha sido una persona increíblemente amable, con una energía positiva y una vibra encantadora que te hace sentir cómodo y, sobre todo, apreciado como cliente. Ella se toma el tiempo de explicar cada detalle, asegurándose de que entendamos todas las opciones disponibles. Además, Dalia ha demostrado un nivel de profesionalismo y paciencia que realmente marca la diferencia, siempre dispuesta a responder preguntas y ofrecer soluciones personalizadas. La comunicación con ella ha sido excelente, siempre disponible y con una actitud amable, lo que ha hecho que todo el proceso sea mucho más fácil y sin complicaciones. Sin duda, ella ha hecho que mi experiencia sea inmejorable, convirtiéndola en algo completamente libre de estrés. Definitivamente, estoy muy satisfecho con el servicio y la atención recibida. 10/10, altamente recomendada."

"Dalia made the whole process easy with a friendly voice."

"Beyond great customer service. Willing to go above and beyond to take care of a client in need. I am beyond grateful for everything done to help me in a major time of need. Would recommend their services to anyone."

"I was looking to combine my auto and home insurance and Robert Truax w State Farm helped me bundle as well as provided ample detail so i could make an informed decision and purchase. He was so helpful even on a day with big football games being televised. He helped me and answered all questions on a Saturday. The price, the experience, and the expertise were 100%."

"5 stars for the customer service. I’m leaving SF for the outrageous rates that Robert and his staff cannot control, obviously. I wish I can bring Kim with my new policy! She’s been so helpful and kind throughout. I was afraid I would be pushed to the back burner because I was cancelling but I was pleasantly surprised. I will definitely requote in 6 months maybe I can return. Highly recommend because of the staff’s dedication and competence."

"Dalia helped me save over 100 a month on auto insurance and it was pain free. Thank you all very much."

"I had an excellent experience with the team at Robert Truax's State Farm agency in El Paso. Dalia assisted me, and she was incredibly professional, attentive, and genuinely dedicated to helping me find the best insurance solutions for my needs. She made the process straightforward, providing clear explanations and personalized options. The entire team's customer service truly stands out—every interaction felt like they genuinely cared about my concerns. I highly recommend this agency to anyone looking for reliable and friendly insurance assistance!"

"Kimberly is giving a bad name to Robert truax! She has some bad attitude and she is very hostile when ask why she's being rude. She needs some coaching on her customer service. We get agent's coming to the apartments complex asking for our resident referrals just to get people with bad attitude on the other end of the phone! I'll be throwing away these business cards for this agent. It's sad that you reply saying you were in the lobby hearing the call so when I asked to speak to you or a manager I was told you nor the manager was in the office! So why lie about that! Your a joke! 😂"

"Stephanie is the best at getting things done quickly!"

"Stephanie Herrera was great to work with and made the switch to State Farm quick and easy she helped me with saving some money with getting me the best quote that best fits me! I would recommend Stephanie to help you get started with being insured with State Farm! ☺️ Thanks Steph for your great customer service!"

"Many difficulties with this agent. Strong regrets choosing this insurance agent"

"I just switched my insurance to State Farm, and I can already tell this is going to be best coverage I’ve ever had! A big reason for me switching to State Farm was not only the savings, but because Dahlia who assisted me was so amazing! Very professional and has amazing customer service. She’s very thorough with the coverage information and answers all your questions. Definitely recommend State Farm and if possible ask for Dahlia!"

"Always a fantastic experience with the staff. They are incredibly helpful and always take the time to answer my questions in a way that I can easily understand. Their response times are impressive, and I appreciate how they consistently suggest ways for me to save money. Overall, their support has made a significant difference, and I highly recommend them!"

"Dalia is amazing, would recommend to anyone looking to switch to StateFarm."

"Outstanding service! Stephanie is extremely knowledgeable, helpful, and goes that extra mile. Highly recommend. Well done!"

"Excelente servicio Me gusto la covertura - precio que me ofrecieron Gracias"

"Mrs Dalia help me out fast and easy save me lots of money and have a great shopping experience thank you so much now i can be cover every where i go"

"Reymundo aka "Big Play Rey" is an AWESOME agent. He is professional, knowledgeable and has a Great attitude!"

"I am so happy to be part of this State Farm family. I moved out of El Paso and recently came back to town, and I immediately reached out to Stephanie so she could help me pick the best insurance for my vehicle. Stephanie has always been so helpful to my family and me. She always goes above and beyond to make sure my experience is the best. I am very grateful for all she does for my family and myself."

"Stephanie is always very helpful and willing to assist. She provides the information requested promptly and is very knowledgeable. Overall great experience."

"State Farm Agency under Robert Truax and his team are reliable , efficient and caring. I appreciate all of them and especially Vedalia. She really is efficient and tends to your needs timely. Thank you. You are an asset to your Employer abd the Agency. I would recommend them for your insurance needs. Margaret Daniell."

"Necesitaba una cotización y Dalia me atendió de manera profesional desde el principio. Tenía algunas dudas que fueron aclaradas de manera oportuna. Su trato fue siempre amable. La recomiendo ampliamente."

"Me dieron un servicio muy atento y amable."