State Farm® Insurance Agent Robert Truax

"Thank you so much for your kind words! We're thrilled to hear that Luis was able to assist you and get everything resolved. We’re proud to have team members who truly care and go the extra mile for our clients. If you ever need anything else, don’t hesitate to reach out!"

"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Dalia y todo nuestro equipo pudieron brindarte un servicio rápido, amable y con la mejor atención. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por recomendarnos y confiar en nosotros!"

"Thank you for your wonderful feedback! We're so glad to hear that Dalia made your car insurance process quick, easy, and clear. Your kind words about her patience and friendliness mean a lot to us. We truly appreciate your recommendation!"

"Thank you so much for your kind words! We're thrilled to hear that Dalia provided you with knowledgeable and professional service. Your recommendation means a lot to us. We look forward to assisting you and your friends again in the future! "

"Thank you so much for your kind words! We're thrilled to hear that our team at Robert Truax State Farm was able to assist you during Labor Day weekend. Providing exceptional service and support when it matters most is our top priority. We truly appreciate your recommendation and look forward to helping you again in the future!"

"Thank you so much for your kind words and recommendation! We're thrilled to hear that Luis Meraz provided you with exceptional service and made your claim process smooth and stress-free. We’ll be sure to pass along your compliments to Luis. If you ever need assistance in the future, don’t hesitate to reach out. We truly appreciate your support!"

"We are sorry you feel that way, however, we stand by the information that was relayed to you. You were refunded the right amount as your bills were past due. As we advised you today, you can contact our corporate offices to discuss your grievance. All bills, payments, and refunds for your account are accessible for you to view. Hopefully you find a company who suits your needs better. "

"Thank you so much for your heartfelt review! We're delighted to hear that Kimberly Aguilar’s genuine attitude, professionalism, and dedication made such a positive impact on your experience. It means a lot to know she helped you find peace of mind with your insurance needs. We’ll be sure to share your kind words with Kimberly. Thank you for choosing State Farm again—we look forward to serving you for years to come!"

"Thank you for bringing this important concern to our attention. We take your privacy and the handling of your personal information very seriously, and we sincerely apologize for any distress or inconvenience this situation has caused you. Please understand that when evaluating an application for auto insurance, State Farm reviews a person’s driving record along with a variety of other information, including certain elements of credit history where permitted by law. This information is used as part of our overall risk assessment to help provide fair and accurate pricing. State Farm requests the same information from all new applicants for auto insurance and periodically from existing customers to ensure consistent and equal treatment. Exceptions may be considered in cases of extraordinary life events. We also want to assure you that we are required to comply with all applicable laws, including the Fair Credit Reporting Act (FCRA), and must obtain proper authorization before accessing credit reports. "

"I am so glad to read this Luis! We are always excited to save our clients money, but nothing makes us more excited than to know our clients have fantastic coverage and do not have to worry about being covered! "

"Thank you so much for your kind words! We're glad to hear that Dalia provided professional and helpful service and made the process quick and easy for you. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs!"

"Thank you so much for your wonderful feedback! We're thrilled to hear that Kim made adding your vehicle to your insurance such a smooth and positive experience. She truly cares about providing detailed support and making sure all your questions are answered. We'll be sure to pass along your kind words to her! If you need anything else, we're always here to help."

"Thank you for your positive feedback, Brice! We're glad to hear that you found the enrollment process easy and appreciated our flexible customer service. Your satisfaction is our priority, and we’re here to assist you whenever you need. If you have any more suggestions or need further assistance, feel free to reach out!"

"Thank you so much for your kind words! We're thrilled to hear that Dalia was able to assist you in finding the best quote for your vehicle coverage, especially on short notice. We appreciate your recognition of her hard work and efficiency. If you need any further assistance or have any questions in the future, don’t hesitate to reach out."

"Thank you so much for your wonderful review! We're thrilled to hear that Dalia has been able to provide you with such excellent service over the years. It's always our goal to ensure our clients feel supported and informed, and we're glad to know that Dalia has made a positive impact on your experience with State Farm. If you ever have any more questions or need assistance, please don't hesitate to reach out. We appreciate your loyalty!"

"Thank you for taking the time to share your positive experience! We're delighted to hear that Samuel was able to assist you with kindness and understanding. Providing excellent service is our top priority, and we're glad he made a great impression. If you need any further assistance, please don't hesitate to reach out. We appreciate your feedback!"

"Thank you for your wonderful feedback about Dalia Argueta! We’re delighted to hear that she provided you with exceptional customer service and support. We'll be sure to pass along your kind words to her."

"Thank you for your kind words! We’re thrilled to hear that Dalia was able to help you find the plan you needed. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"

"¡Muchas gracias por compartir su experiencia tan positiva! Nos alegra saber que Dalia ha brindado una atención excepcional y ha adaptado sus servicios a sus necesidades. Su amabilidad, profesionalismo y dedicación son cualidades que valoramos mucho en nuestro equipo. Agradecemos su recomendación y estamos aquí para ayudarle en cualquier momento. No dude en contactarnos si necesita algo más."

"Thank you so much for your kind words! We're thrilled to hear that Dalia made the process easy and provided you with a friendly experience. We strive to offer the best service possible, and your feedback means a lot to us. If you need anything else, don’t hesitate to reach out!"

"Thank you so much for your heartfelt review! We are truly grateful for your kind words and are thrilled to hear that our team was able to support you during such a critical time. Providing exceptional service and being there for our clients is our top priority, and it means the world to us to know we made a positive impact on your experience. Your recommendation is greatly appreciated, and we are here for you whenever you need us!"

"Thank you for your wonderful feedback! We're delighted to hear that the Truax Squad was able to assist you with bundling your auto and home insurance. It's great to know that they provided you with the detailed information you needed to make an informed decision, even on a busy Saturday with football games! We pride ourselves on our customer service, and your recognition of our expertise and dedication means a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help; like a good neighbor! "

"Thank you so much for your kind words Alejandra! This is a wonderful example of exactly what we strive to do; transparent and reputable service for El Paso! We are excited to welcome you to the Truax State Farm Family and we look forward to providing you with the insurance experience you deserve! "