State Farm® Insurance Agent Robert Truax
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Rodriguez
July 12, 2024
5
out of
5
rating by Juan Rodriguez
"Excelente servicio Me gusto la covertura - precio que me ofrecieron Gracias"
We responded:
"Muchas gracias por tomarse el tiempo para dejarnos una reseña. Apreciamos sinceramente sus amables palabras y su apoyo!"
Luis Arras
July 10, 2024
5
out of
5
rating by Luis Arras
"Mrs Dalia help me out fast and easy save me lots of money and have a great shopping experience thank you so much now i can be cover every where i go"
We responded:
"I am so glad to read this Luis! We are always excited to save our clients money, but nothing makes us more excited than to know our clients have fantastic coverage and do not have to worry about being covered! "
Darius Ellison
June 18, 2024
5
out of
5
rating by Darius Ellison
"Reymundo aka "Big Play Rey" is an AWESOME agent. He is professional, knowledgeable and has a Great attitude!"
We responded:
":D love to read that! Rey takes a lot of pride in what he does and who he gets to do it for! Glad he could take care of you so well! "
Karina Moreno
June 13, 2024
5
out of
5
rating by Karina Moreno
"I am so happy to be part of this State Farm family. I moved out of El Paso and recently came back to town, and I immediately reached out to Stephanie so she could help me pick the best insurance for my vehicle. Stephanie has always been so helpful to my family and me. She always goes above and beyond to make sure my experience is the best. I am very grateful for all she does for my family and myself."
We responded:
"Welcome back Karina! It's great to have you back with our agency! I am so glad Stephanie helps you feel right at home and we are honored to assist you and your family! We look forward to many more years of calling ourselves your State Farm agents!"
Alfredo Lopez
June 11, 2024
5
out of
5
rating by Alfredo Lopez
"Stephanie is always very helpful and willing to assist. She provides the information requested promptly and is very knowledgeable. Overall great experience."
We responded:
"Thank you for your kinds words Mr Lopez! We want to ensure you receive remarkable service whenever you need us! "
Margaret Daniell
June 7, 2024
5
out of
5
rating by Margaret Daniell
"State Farm Agency under Robert Truax and his team are reliable , efficient and caring. I appreciate all of them and especially Vedalia. She really is efficient and tends to your needs timely. Thank you. You are an asset to your Employer abd the Agency. I would recommend them for your insurance needs. Margaret Daniell."
We responded:
"Thank you so much for those kind words Margaret! We have been honored to help you and your husband with all your insurance needs. We really do strive to make you feel at ease and feel take care of. Thank you for being one of our most loyal customers! "
Loly Peralta Matus
June 4, 2024
5
out of
5
rating by Loly Peralta Matus
"Necesitaba una cotización y Dalia me atendió de manera profesional desde el principio. Tenía algunas dudas que fueron aclaradas de manera oportuna. Su trato fue siempre amable. La recomiendo ampliamente."
We responded:
"Que gusto saber que Dalia le pudo ayudar de manera profesional y que todas sus dudas e preguntas fueron aclaradas sin ningún problema! Bienvenida a la familia de State Farm! "
Jonathan Arreola
June 3, 2024
5
out of
5
rating by Jonathan Arreola
"Me dieron un servicio muy atento y amable."
We responded:
"¡Gracias por tu reseña! Nos esforzamos por asegurarnos de que nuestros clientes reciban un trato amigable e atento! "
Rafael Duarte
May 23, 2024
5
out of
5
rating by Rafael Duarte
"Juan Lara helped me in deciding what insurance to go with. Had Progressive & GEICO. But after reviewing what each one covers. I went with State Farm. If I have any issues, I know Juan will be there to help resolve them. Highly recommend him."
We responded:
"Mr Duarte, thank you so much for trusting Juan and my agency with your needs. We worked hard to make sure we were providing you great coverage and competitive rates! We look forward to being your State Farm agency for years to come"
jeremiah
May 20, 2024
5
out of
5
rating by jeremiah
"Juan Lara was very helpful and dedicated with helping me very great asset"
We responded:
"Thank you for this review Jeremiah! I am so glad to hear your experience with Juan was a great one! We look forward to being there for you when life happens!"
Sandy Stearns Kessler
May 17, 2024
5
out of
5
rating by Sandy Stearns Kessler
"Thank you Kim for all your help! You were very thorough, professional and caring. I have been in many areas of customer service for 40+ years. It is so hard to find great service these days but, YOU did an excellent job! - Thank you!"
We responded:
"Thank you for those kind words Sandy! Kim was very touched to read your review and its these type of reviews that reassure us that all the hard work we do for our clients does not go unnoticed. We are so happy to be able to provide you with remarkable service!"
Summer Hammond
May 16, 2024
5
out of
5
rating by Summer Hammond
"Reymond, there are not enough words to express the amount of appreciation we have for your amazing service and dedication! You went above and beyond, and we are forever grateful for the amount of savings switching to your company. Thank you for handling all the communication with our ex companies, making it an easy transition. Your professionalism deserves notice."
We responded:
"Thank you for your kind words Summer! Rey was excited to read what a remarkable experience you had with him and he was flattered by all the nice things you said! There is no better feeling for us than getting to see the fruits of our labor. We look forward to being there for you when life happens! "
Rebecca Mendoza
May 8, 2024
5
out of
5
rating by Rebecca Mendoza
"Stephanie was very helpful in getting my insurance needs up to date to keep my business running smoothly. I was on a tight deadline to update my insurance and she helped me get up to date on time. I highly recommend especially for business insurance needs."
We responded:
"Thank you for your review, Rebecca! I am so glad to read Stephanie was able to help accommodate your time frame! We understand those tight timelines, especially when it involves a business! We are so glad you are part of our State Farm family"
ray-ray Avila
May 7, 2024
5
out of
5
rating by ray-ray Avila
"Great costumer service Juan was really helpful and very knowledgeable. I would highly recommend him to family and friends."
We responded:
"Thank you so much for your review! Juan has a passion for helping our community out, one phone call at a time! We look forward to being there for you when life happens! "
Nick Ortega
April 25, 2024
5
out of
5
rating by Nick Ortega
"Stephanie did a great job explaining all my options and getting me the exact coverage I needed. I highly reccomend Robert Truax State Farm for all you insurance needs."
We responded:
"Thank you for your review Nick! We are so glad Stephanie found something for you that fir your needs! We are thankful you are part of our State Farm family! "
Samuel Stanley
April 11, 2024
5
out of
5
rating by Samuel Stanley
"Had the pleasure of working with Juan Lara. He listened to my needs and found me the perfect policy. Happy to be back to state farm!"
We responded:
"State Farm is glad to welcome you back Stanley! I am glad Juan was able to assist you and get you the policy that fit your needs! We look forward to being there for you when life happens!"
Maria Conde
April 4, 2024
5
out of
5
rating by Maria Conde
"Excelente customer service. Satisfied with the service"
We responded:
"Thank you Maria! We strive to provide our customers with exceptional service! "
Danielle Melgoza
April 3, 2024
5
out of
5
rating by Danielle Melgoza
"Stephanie was a great help! Very professional and patient , she got us the best rate possible for our family auto insurance ! Highly Recommend !"
We responded:
"Thank you for your review Danielle! I am so glad Stephanie was able to find you a great rate with great coverage! We look forward to being there for you when life happens!"
Tonn Tonn
March 26, 2024
5
out of
5
rating by Tonn Tonn
"My experience with Dalia from State Farm has always been excellent. Everytime I need anything or have a question, I call ask for her and she is always eager to help me. Great customer service from her. GREAT Agent! Always with a great Attitude. Thank you Dalia for always helping me, very much appreciated."
We responded:
"Thank you for your review Mr Licon! We have been honored to assist you with your insurance needs for the last few years and we look forward to continuing to be there for you! "
Jennifer Hook
March 25, 2024
5
out of
5
rating by Jennifer Hook
"Ms Stephanie made sign up so very easy. Very flexible with my work schedule, my time, and very knowledgeable about all our concerns and questions."
We responded:
"Jennifer, I am so happy Stephanie was able to assist you and help you at your convenience! Our customers are always our first priority! We look forward to being there for you when life happens! "
Isela L
March 21, 2024
5
out of
5
rating by Isela L
"I would like to give kudos to Mr. Juan Lara for offering me the legacy life insurance for both my kids! I wasn’t even aware they offered this and he was so kind to let me know all the great benefits of this life insurance. Mr. Lara never disappoints. He is always willing to go above and beyond for his customers. If you’re looking to get life insurance I highly recommend Juan Lara."
We responded:
"Isela, thank you for your wonderful review! I am so glad Juan was able to have one of the most important conversations someone can have! We love protecting our clients with car and home insurance, but we are even more honored to assist our clients with the one insurance we all need; LIFE INSURANCE! "
Jorge Cabrera
March 19, 2024
5
out of
5
rating by Jorge Cabrera
"Rey helped me save in my life , house and vehicle insurance. He is very knowledgeable and explains everything very clearly . I bought an electric car and i received the best quote from him with State Farm. He made the process very easy to switch to State Farm. I will keep referring my friends and relatives to him . ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Jorge, thank you for your kind review! Rey does such a wonderful job assisting our clients with their insurance and making sure they feel very comfortable with the coverages they have and understanding how they work to protect them. We look forward to being there for you when life happens!"
Denisse Banda
March 14, 2024
5
out of
5
rating by Denisse Banda
"I was in need of property insurance and couldn’t have been more happier to have made the switch to State Farm. Mr. Juan Lara was the agent that assisted me, and I was very satisfied with his superb customer service. Not only did he make sure he answered all my questions, but he was very knowledgeable and knew exactly what he was doing. It’s always nice to get service from a place where they have agents like Juan that go above and beyond for their customers. Thank you again for helping me make the right move to insure my home with you guys!"
We responded:
"Denisse, thank you for your kind words! I am so glad Juan could assist you with making the switch to State Farm! Juan is always striving to give our customers the most exceptional service possible! We look forward to being there for you when life happens!"
Alejandra Mercado
March 13, 2024
5
out of
5
rating by Alejandra Mercado
"Great customer service! Juan did an excellent job of helping me with my son's life insurance. Thank you for your patience and expertise!"
We responded:
"Thank you Alejandra! I appreciate your review and I am so glad Juan could assist you with such an important piece of insurance! We look forward to continuing to continuing to show you how our office does insurance completely different than others!"
Marco Gonzalez
March 12, 2024
5
out of
5
rating by Marco Gonzalez
"Reymundo was a grate help for me grate office, everyone was very kind, shoutout to everyone"